Use promo code: ILOVESOBAN10 to get 10% off on your order!

Ordering Reminders

We are open during the ECQ. Please see the store hours below: 

  • Greenbelt - 10:30AM to 8:30PM
  • SM North EDSA - 10AM to 9PM
  • One Bonifacio High Street - 10AM to 8:30PM
  • Robinsons Place Manila - 9AM to 9PM 
  • Alabang - M to TH 10AM - 8PM  / F to SU 10AM - 9PM
  • Eastwood - 10AM to 9PM
  • SM Megamall 10AM to 9PM 

Orders made before cut-off time but with late payments are processed the next day. 

For bulk orders that exceed our online stock level, please Viber us at  0956 263 3017 we can arrange this for you. There is no minimum amount to order. All confirmed orders are final and cannot be modified or cancelled.

We deliver to selected cities in Metro Manila within a +23 km radius from our stores. Please see if you are within our delivery service area when you click HERE. We arrange for your delivery through a third-party courier partner such as Happymove or Lalamove. You can select your delivery time slot before checkout.

If your area is not within our delivery service area, we recommend you select Store Pick-up and pick up your order from our store personally or through your own courier. You can select your pick-up time slot before checkout.

  • Robinson's Place Manila
  • Level 1, Pedro Gil Wing, Robinsons Place Manila, Ermita, Manila 
  • 0926 482 4828 
  • SM Megamall
  • 3F, Bridgeway, Mega B, Mandaluyong City
  • 0906 023 9110 
  • Greenbelt 3
  • 3F, Greenbelt 3, Makati City
  • 0956 789 5625
  • One Bonifacio High Street Central, BGC
  • 2nd Floor, One Bonifacio High Street, 28th St, corner 5th Ave, Taguig
  • 0967 566 7175
  • SM North EDSA
  • Upper Ground Floor, City Center, SM City North EDSA, North Avenue corner EDSA, Quezon City
  • 0977 032 6087
  • Eastwood Mall
  • 2/F, Eastwood Mall, 116 Eastwood Ave, Bagumbayan, Quezon City, 1110 Metro Manila
  • 0995 135 8453
  • Alabang Town Center (Soban K-Town Kitchen)
  • 2294 Access Road, ATC Corporate Center, Alabang Town Center, Muntinlupa City
  • 0968-402-2077

We accept payments made through online Credit Card (VISA/Mastercard), GCash, Bank Transfer (BDO/Metrobank) and PayMaya. Our online payment gateway is secure and safe, powered by PayMaya Enterprise and PayMongo.

If you paid online via Credit Card, GCash or PayMaya QR : Your payment is automatically received, and your order is confirmed. There is no need to email a screenshot of payment.

For bank transfer please deposit to the accounts below and send screenshot of payment slip and order reference number to soban.ktown@happyfoodsgroup.com so we can finalize your order. 

METROBANK

Account Name: Happyfoods Corporation

Account Number: 658-7-65802697-2

Email: soban.ktown@happyfoodsgroup.com

Mobile Number: 0956 263 3017

BDO

Account Name: Happyfoods Corporation

Account Number: 0006-6809-4732

Email: soban.ktown@happyfoodsgroup.com

Mobile Number: 0956 263 3017

GCASH 

If you chose GCash as your payment method upon order checkout, please click "GCash via Paymongo" and proceed to follow instructions on the page. This is automatic, and your payment is immediately confirmed.

If you prefer to send GCash to us manually, please see below: 

1. Open your GCash App. 

2. Click "Pay QR".

3. If you are using a laptop and a mobile phone, please use your phone to Scan the QR code below.

4. If you are using a mobile phone alone, please save the QR image on your phone first, and then open the GCash App to do #1-2, and then click "Upload QR". Please upload the QR image that you saved. 

5. Please email your proof of deposit to soban.ktown@happyfoodsgroup.com with your order reference number so we can confirm your order.  Kamsahamnida!

 

 

You will receive a status update and tracking number via email or SMS or Viber notification. 

In cases where delivery is attempted by us, but was unsuccessful due to the reasons including but not limited to:

  • Absence of the recipient
  • Inability to contact the customer through the provided contact information despite attempts by the delivery personnel
  • Lack of appropriate or sufficient logistical/road access to deliver the Order successfully
  • Lack of a suitable or secure location to leave the ordered items
  • No-show cancellations
  • Failure to receive the Order with ten (10) minutes from the time of delivery

 We reserve the right to cancel the Order without refund or remedy to you.

For cooked items, we recommend you order for immediate consumption only. For frozen items, there will be an expiration date indicated on the labels. We recommend you order for immediate consumption too as most of our product shelf life is quite short. We only use fresh ingredients and do not use preservatives. 

For inquiries or concerns regarding your order, please email soban.ktown@happyfoodsgroup.com or Viber us at 0956 263 3017. We will try our best to assist you within our business hours.